LIVE — watch it route in real time

The AI front desk
that never sleeps.

Velzora reads every message entering your company — customer, sales, employee, or partner — and decides what to do. Answer, ticket, qualify, verify, or hand off to a human. Watch it work →

Currently onboarding selected teams via guided demos
Guided demo onboarding Implementation guided by our team Built for the whole company
app.velzora.ai/inbox
Live
V
Velzora · Support
Online · responds instantly
Type a message…
Detected intent
Classifying…
Routing
Resolve in helpdesk
SLA · Auto-ticket
Capture as lead
Qualify → CRM
Employee answer
SSO · Private data
Hand off to agent
With full context
Action taken
Powering conversations for growing teams
acme
Cloudrex
Brightly
HexaCore
novu
LeafLink
Stride
Not just support

One AI front door for every team conversation.

Velzora is not another support widget. It becomes the intelligent layer between your company and every person asking for help — customers, prospects, employees, vendors, and internal teams.

01RevenueQualifies intent, captures leads, and pushes hot opportunities to the right person.
02OperationsRoutes questions, escalates risk, and keeps managers from chasing scattered messages.
03EmployeesAnswers policy, payroll, leave, reimbursement, and private questions with verification.
CEO / Operator
Sees the whole company pulse.
Sales
Turns website intent into pipeline.
Employees
Gets private answers safely.
Live company routing
SupportResolved by AI
SalesHot lead captured
HROTP verified answer
OpsEscalated to owner
The four routes

Every message ends in the right place.

Velzora reads each conversation in real time and decides what to do — answer it, ticket it, qualify it, or hand it to a human. Four routes. Zero conversations falling through the cracks.

01CUSTOMER SUPPORT

Resolve before a human ever sees it.

Velzora reads the question, checks your docs and ticket history, and answers in your brand voice. When it can't, it opens a ticket with full context, suggested replies, and the right SLA already attached.

Full helpdesk built in — SLAs, dashboards, queues, macros, tags
AI-suggested replies for every ticket your agents do open
Or sync to Zendesk, Freshdesk, HubSpot Service if you already have one
Trains on your help docs, past tickets, and knowledge base
Explore the helpdesk →
Inbox · Today
Where's my Q3 export showing wrong figures?
Maya R. · 2 min ago · #4821
AI replied
Reset 2FA for my account
Jonas L. · 8 min ago · #4820
SLA met
Webhook failing for orders > $5k — high priority
Priya K. · 12 min ago · #4819
Escalated
How do I add a teammate to my workspace?
Devon M. · 14 min ago · #4818
AI replied
Resolved by AI
73%
Avg first response
8s
CSAT
96%
Lead captured · Maya R.
CompanyNorthwind Studio
Team size85 employees
Use caseCustomer support automation
TimelineWithin 30 days
Budget signalConfirmed
87
Lead score
Hot · A-tier
→ Pushed to HubSpot · Notified @sarah
02LEAD CAPTURE

An SDR that never sleeps, never goes cold.

When the bot detects buying intent — a demo question, a pricing question, an integration question — it asks the right qualifying questions, captures the lead, scores it, and pushes it into your CRM with a Slack ping for your team.

Auto-qualifies with company size, use case, timeline, budget signals
Pushes to HubSpot, Salesforce, Pipedrive, or Velzora's built-in CRM
Books meetings directly into your calendar (Google, Outlook)
Slack notifications when an A-tier lead lands
See how lead capture works →
03EMPLOYEE ASSISTANT

The HR helpdesk your team actually uses.

Same bot, internal mode. Your team logs in with SSO and asks anything — leave policy, expense rules, status of their reimbursement, why their last paycheck was different. Velzora reads your policy docs and connects to your HR data to answer in their context.

SSO authentication — every answer scoped to who's asking
Step-up OTP verification before showing payroll, salary, or PII data
Connects to BambooHR, Rippling, Gusto, or upload your own policies
Cites the exact policy section so employees trust the answer
Status checks: ticket status, leave balance, reimbursement progress
Explore employee mode →
Velzora · Internal
Signed in as Priya Kapoor · Engineering · Bengaluru
My last paycheck was lower than usual — why?
Sensitive data · verification needed
That involves payroll details. I've sent a 6-digit code to priya@northwind.com — please enter it to continue.
Code expires in 5 min · Logged for audit
482107
Verified · access granted
Your March net pay was ₹8,420 lower than February because of a one-time tax adjustment for the new fiscal year (₹6,200) and a higher provident fund contribution after your March 1 anniversary increment (₹2,220). Your gross pay actually went up by ₹4,500.
Sources: Payroll FY26 Q1 · Annual Increment Policy v3.2
Live chat · Sarah is helping Devon M.
CUSTOMER
Hey, I need to upgrade my plan but the billing page is throwing an error.
It says "card declined" but my card is fine, I checked.
AGENT (SARAH)
Hi Devon — let me look at your account real quick.
AI SUGGESTS
Devon's last 2 attempts hit our 3DS challenge. Send him the manual upgrade link — past customers in this state have all converted within 5 min.
04LIVE CHAT + AGENT ASSIST

When humans take over, they're never alone.

Velzora flags the conversations that need a human, then sits in the sidecar — suggesting answers in real time, surfacing past tickets, and writing the ticket summary the moment the chat ends. Your agents work three times faster.

AI-suggested replies in the agent's sidebar, every message
Auto-summarizes the conversation into a clean ticket when it ends
Surfaces this customer's past tickets, plan, and sentiment
Smart routing — sends to the right agent based on skill and load
See live chat in action →
The shift

Trade chaos for quiet competence.

What changes the day Velzora goes live? Customers stop waiting. Leads stop slipping. Your team stops drowning.

BEFORE
Yesterday's scramble.
  • Missed leads after hours
    Inbound traffic at 11pm goes nowhere. Hot prospects ghost by morning.
  • Slow support, frustrated customers
    Tickets sit in a queue for hours. CSAT drops. Churn creeps up.
  • Five tools, none talking to each other
    Bot here, helpdesk there, CRM somewhere else. Context lost in every handoff.
  • Your team buried in repeat questions
    "How do I reset my password?" — for the hundredth time, instead of real work.
WITH VELZORA
Today's quiet machine.
  • Instant routing, 24/7
    Every message read in <1s. Sent to the right place — sales, support, self-serve, or human — automatically.
  • Captured leads, not lost ones
    Demo questions get qualified. Hot leads land in your CRM with a Slack ping while they're still warm.
  • One workflow, one source of truth
    Bot, helpdesk, CRM, live chat — same workspace. Context never disappears.
  • Your team focused on what matters
    Repeat questions answered before they hit a human. Your agents handle the conversations that actually need them.
Why Velzora

Built for the team you actually have.

You don't have a 12-person CX org. You have three people doing the work of ten. Velzora is built around that reality — not the enterprise one your competitors keep designing for.

i.

One tool, not five.

Bot, helpdesk, live chat, lead capture, and employee assistant — in one workspace, on one bill. Replace the stack of disconnected tools with a single pane that talks to itself.

ii.

Live in 15 minutes, not 15 days.

Drop one script on your site, point us at your help docs, and you're answering questions today. No implementation calls. No success manager required to use the product.

iii.

Honest pricing. No surprises.

Per-seat plus a generous AI conversation bucket — same logic as Slack. No per-resolution fees that quietly balloon. You always know what next month will cost.

Backed by

A decade of enterprise software, now in AI.

Velzora is built by JSimple — a software company that's been shipping production systems for Fortune 100 teams for over a decade. We're not new to enterprise. We're new to bringing it to companies your size.

10+
Years building enterprise software
2
Offices across US & India
F100
HR & ERP deployment experience
01
AI is what we do — not a pivot JSimple has been delivering AI automation for clients for years. Velzora is the productized version of that practice, built for teams that don't have a 12-person CX org.
02
Built by people who've shipped at scale Founder Jag Singh spent years deploying SAP & Oracle ERP for Fortune 100 teams at Diageo. Velzora is what happens when that operational rigor meets modern AI.
03
Real company, real support Engineering in India, customer success in the US. Not a side project — a focused team with a parent company that's been trusted by enterprises since long before AI was the headline.
Learn more about JSimple
Pricing

Simple plans. Start with a demo.

Pay per teammate plus included AI conversations. Velzora is currently onboarding selected teams through guided demos, so every rollout starts with the right workflow and data setup.

Starter
$19/user/month
For small teams getting started with AI support.
  • Up to 5 team members
  • 500 AI conversations/month
  • Helpdesk + bot + live chat
  • Lead capture to built-in CRM
  • Email support
Book a demo
Scale
Custom
For larger teams with security and compliance needs.
  • Unlimited AI conversations
  • Everything in Growth
  • SAML SSO + audit logs
  • Custom integrations & webhooks
  • Data residency options
  • Dedicated success manager
  • 99.9% uptime SLA
Talk to sales

Currently onboarding selected teams via guided demos · No self-serve signup yet · Ask the bot which plan fits your workflow.

AI automation platform

AI customer support, lead capture, and employee automation — in one platform.

Velzora is an AI-powered front desk for growing companies. It automates customer support, captures and qualifies website leads, answers employee HR and operations questions, and routes conversations to the right human when needed.

Unlike a basic website chatbot, Velzora understands intent and takes action. It can answer from your knowledge base, create helpdesk tickets, detect sales interest, collect demo details, verify users before sensitive employee answers, and hand off live chats with full context.

Popular use cases

  • AI customer support automation
  • AI helpdesk and ticket routing
  • Website chatbot for lead generation
  • AI lead capture and demo qualification
  • Employee HR chatbot and internal assistant
  • Live chat with AI agent assist and human handoff

Why teams choose Velzora

  • One AI front door for customers, prospects, employees, and partners
  • Built-in routing for support, sales, HR, and live agents
  • Privacy-first design: no selling client data and no model training on client data
  • Guided onboarding so your bot reflects your real workflows
Stop juggling tools

Book a demo. See Velzora answer live.

Ask the bot real questions, tell us your workflow, and we'll show how Velzora can route support, sales, HR, and live chat conversations for your team.